Effective: September 15, 2026
1. Principles and scope
We comply with Japan’s Act on the Protection of Personal Information and other applicable laws and guidelines. This policy applies to the Alpha Japan corporate website, direct enquiries and our proxy purchasing, warehousing, logistics and vehicle-related services.
Regional SEKAIMEN platforms and external services may publish additional privacy terms that also apply when those services are used.
2. Information we collect
We may collect names, company names, addresses, telephone numbers, email addresses, delivery destinations, order, product and payment status, enquiry details and transaction history as needed to provide our services. Identity documents, vehicle information and other legally required details may be requested for customs, vehicle sourcing, registration or export procedures.
When you visit this website, server logs may record IP address, browser and device information, access time, referring page, actions and errors.
3. Purposes of use
- Responding to enquiries, quotations and service consultations
- SEKAIMEN purchasing, receiving, inspection, consolidation, packing, storage and dispatch
- Sea and air freight, customs, delivery and related documentation
- Vehicle sourcing, including USS auctions, domestic transport, storage, maintenance arrangements and export
- Contracts, billing, payment confirmation, identity checks, legal compliance and fraud prevention
- Improving service quality, security and the website
- Sending important notices and changes to terms or this policy
4. Disclosure to third parties
We do not disclose personal data to third parties without consent, except where permitted or required by law, including cases necessary to protect life, health or property when consent is difficult to obtain.
To perform a requested service, we may share the minimum necessary information with sellers, auction venues, payment providers, warehouse and inspection providers, carriers, customs brokers, shipping lines, airlines, vehicle transport, maintenance or storage providers, and destination delivery or service partners.
5. Service providers
We may engage service providers to process personal information as necessary for the purposes above. We select providers appropriately and require suitable safeguards and oversight through contracts and other measures.
6. International data transfers
International delivery, customs clearance, regional services and other cross-border operations may require personal data to be transferred to providers in the destination country or region. We take the notices, consents, recipient checks and other measures required by Japan’s data protection law and other applicable laws.
7. Security
We use organisational, personnel, physical and technical safeguards designed to prevent unauthorised access, leakage, loss, damage or alteration, and review those safeguards when needed.
8. Retention
We retain personal information only for as long as needed for the stated purposes, contractual obligations, dispute handling and legal retention requirements, then delete or anonymise it appropriately.
9. Cookies and access logs
This website may use cookies or similar technologies for display, security and other necessary functions. Access logs may be used for operation, troubleshooting, security and quality improvement. This corporate website does not currently use its own behavioural advertising cookies.
10. Access, correction and other requests
Subject to applicable law, you may request notice of purpose, access, a copy, correction, addition, deletion, suspension of use, erasure, cessation of third-party disclosure, or disclosure of third-party transfer records. Contact us below. We may ask for identity verification and will explain if a request cannot legally be fulfilled.
11. External websites
Please review the policies published by each operator for regional SEKAIMEN platforms, RG COLLECTION and other external websites linked from this site.
12. Changes to this policy
We may revise this policy when laws, services or our data practices change. Material changes will be announced clearly on this website.
13. Contact
Alpha Japan Co., Ltd. — Privacy enquiries
2465-3 Yoshitaka, Inzai, Chiba 270-1603, Japan
Email: [email protected]
Phone: +81 476-80-3133